🩺 Please address all your medical questions directly to your surgeon.
However, because of a busy surgery schedule, your surgeon may not yet have seen your message or been able to reply to it.
⏳ If the response time we have stated (at the latest 1 day for messages sent in the evening, by Monday for messages sent on Sunday) has passed and you still have no reply, please assume your message may have been overlooked and send one more reminder message.
💚 Please do not hesitate to send a reminder. It matters to us too that your question does not go unanswered.